|
USA PATRIOT ACT - A Warning about your Privacy
Although the Sage Libraries make every effort to protect your privacy,
under the federal USA PATRIOT ACT (Public Law 107-56) records of the
books and other materials you borrow through interlibrary loan may be
obtained by federal agents. That federal law prohibits library workers
from informing you if federal agents have obtained records about you.
Questions about this policy should be directed to:
Office of the Attorney General
Department of Justice
Washington D.C. 20530
What is Illiad?
ILLiad is the electronic system you use to request
an item through Interlibrary Loan. The name ILLiad
can be thought of as an acronym for InterLibrary
Loan internet accessible
database.
Back to Top
How is ILLiad
better than traditional ILL systems?
1. You will find it easier to submit your interlibrary loan requests.
With ILLiad, you enter your name, address,
Sage e-mail account, and other personal information into the system
only once, at the time of your first request.
2. Your request will be handled more rapidly and accurately as problems
relating to misinterpretation of hand-written requests are eliminated.
3. You will get all of your photocopies more quickly through Electronic
Delivery.
4. You can get information about the status of your request through the
Web at any time from any location without having to call the ILL
Department.
5. Library personnel are able to serve you better because all data
about your request and its handling is stored in a searchable database.
We are able to respond quickly to your inquiries about your request. We
are also able to gather statistical information about the performance
of the libraries that lend to us, enabling us to make better decisions
when choosing a lender to supply an item.
Back to Top
Are there any
disadvantages to the electronic system?
Some people might find it troublesome to have to log into ILLiad using a username and password. We believe
this is less trouble than traditional paper systems which require you
to enter your personal information with each new request.
Back to Top
Why do I need a
username and password to use ILLiad?
Your username and password allows us to give you secure access to
information about your interlibrary loan requests. We can also enable
you to edit your personal information such as your address or phone
number.
Your Sage username is the first five letters of your last name and the
first letter of your first name. Your Sage username is used to access
many of the electronic resources available to you at The Sage Colleges.
Your ILLiad password can be anything you
like. We recommend that you follow good security practice and choose a
password that is different from those you use to access other systems.
However, no one but you will know your password, not even the library
staff. The password you set is stored in an encrypted file.
Back to Top
What if I forget my
password?
In the event that you forget your password, please contact the
Interlibrary Loan Office at (518) 292-1742. We can then reset your
password allowing you access to ILLiad.
Please change your password once you logon to ILLiad.
Back to Top
What is Electronic
Delivery?
In the past, we provided our patrons with paper photocopies. Now,
through ILLiad, we are able to delivery
photocopy requests electronically. Electronic delivery
of these requests are sent to your ILLiad
account in PDF format (Adobe's Portable Document Format). You can read
more about electronic delivery on the Electronic
Delivery Information page.
Back to Top
Is there a fee for ILLiad Interlibrary Loan?
Currently, there is no fee for the service. The previous $1.00 fee for
each article request submitted by students has been waived.
Back to Top
Is security a problem if I use a public workstation?
Yes. Web browsers cache information and create a history file on the
local workstation. This allows a subsequent user of the workstation to
access the system under your name using the browser's Back button to
recall a page from the cache, or by finding a page with your personal information
in the browser's history file. If you are concerned about the security
of your interlibrary loan requests, you can take the following steps:
- Access ILLiad only from your personal
computer or an otherwise secure workstation.
- When using a public access
workstation:
- Delete from the history file
those pages that contain your personal information.
- Exit from the Web browser
before you leave the workstation. This prevents the Back button
from accessing the pages you were using.
|
Back to Top
Why don't I see all my
older requests when I look at my request history?
From time to time we purge older records from ILLiad.
Our policy is to keep requests online for several years in order to comply
with record keeping requirements of the copyright law.
Back to Top
What Web browser
should I use?
You need a Web browser that can handle forms, tables, and, preferably,
one that can handle frames. We recommend either Netscape
Navigator version 3.0 or greater or Microsoft Internet Explorer version
3.0 or greater. Both browsers are available for Windows 3.x, Windows
95, NT or XP, and Macintosh O/S operating systems. Netscape Navigator
is available for UNIX.
Back to Top
Who do I contact if I
have problems with or questions about ILLiad?
Interlibrary Loan Questions: Interlibrary Loan office at (518) 292-1742
or e-mail to interlib@sage.edu
Technical Support Questions: Andrew Krzystyniak
at (518) 244-3106 or E-mail to krzysa@sage.edu
Back to Top
Why does my browser
say that you're sending a cookie? What's in it?
The Active Server Pages technology that we use to provide live
reporting for the web sends a Session ID to be stored on your machine.
You can refuse this cookie and still be able to use the ILL web pages
and ILLiad
without any problems.
Back to Top
What
is Sage Delivery?
Sage Delivery is a new online service that allows library patrons to
request loan material from the opposite campus library using ILLiad. Loan material will be delivered to
the other campus library by the next day, excluding weekends and
holidays. Articles owned by the libraries that are in print
format only may also be requested. These requests will be
delivered electronically to a user's ILLiad
account in a period of approximately 24 hours, with the exception of
Sundays and holidays. Users may submit a maximum of two article
requests per day. There is no limit placed on loan material
submissions.
Back to Top
Last Updated: 02/28/2008
© 1996, 1998 Virginia
Tech Intellectual Properties, Inc.
© 1998, 1999, 2000 Atlas Systems, Inc.
|